1. Purpose
This Acceptable Use Policy forms part of the TokenPe Terms of Service. It sets out businesses and activities that TokenPe does not support, or supports only with prior approval. We may update this list based on law, partner rules, including card network rules, and our risk assessment.
2. Prohibited businesses and activities
You may not use TokenPe for:
- any activity that is illegal where you or your customers are located;
- sanctioned persons, sanctioned jurisdictions, or attempts to evade sanctions;
- money laundering, terrorist financing, fraud, Ponzi or pyramid schemes, or "get rich quick" schemes;
- unlicensed money transmission, unlicensed payment services, or nested services that let your own customers use TokenPe without our approval;
- anonymising services, mixers, tumblers or services designed to hide the source of funds;
- illegal drugs, drug paraphernalia, and controlled substances without required licences;
- weapons, ammunition, explosives and their parts, unless approved in writing and lawfully licensed;
- child sexual abuse material, non-consensual content, human trafficking, or sexual services;
- counterfeit, stolen or infringing goods, or goods that violate intellectual property rights;
- unlicensed gambling, or gambling in any jurisdiction where the operator is not licensed or where it is illegal;
- unlicensed securities, investment schemes, or offerings that promise guaranteed returns;
- hacking tools, malware, stolen data or account credentials;
- hate, violence, or content that promotes harm against people or groups;
- shell companies or businesses that cannot show a genuine business purpose;
- any business we reasonably believe is high risk for fraud, chargebacks on other payment methods, or reputational harm.
3. Restricted businesses (approval required)
The following businesses need our written approval before using TokenPe and must meet any added requirements we set:
- gaming, casino, sports betting, lottery and other games of chance;
- crypto exchanges, wallets, brokers and other virtual asset service providers;
- money services businesses and payment providers;
- adult content (lawful only);
- tobacco, vaping, alcohol and other age-restricted products;
- nutraceuticals and supplements;
- travel, ticketing and pre-paid services;
- charities and crowdfunding;
- high-value goods such as jewellery and precious metals.
4. Gaming and casino operators
- We support gaming only for operators that hold a valid licence for the products they offer, and only in jurisdictions where those products are permitted.
- Operators must meet the Gaming Operator Requirements.
- No US players unless the operator is licensed by the US state where the player is located, for the products offered, and the transaction is lawful in that state.
- TokenPe will not process "restricted transactions" as defined in the Unlawful Internet Gambling Enforcement Act of 2006 (UIGEA) and Regulation GG. Operators must not use TokenPe to accept funds in connection with unlawful internet gambling.
- Operators must block players under 18, or the higher legal age where they operate, and players in jurisdictions where they are not licensed.
- Fiat payouts linked to gaming are subject to the rules of our payout partners, including our Mastercard partnership, and may not be available in every case.
5. Your responsibilities
- Use TokenPe only for the business and websites we approved.
- Tell us before you add a new product, website, market or business line.
- Do not let other businesses use your account.
- Keep your customers' payment instructions clear, including supported networks and assets.
6. Enforcement
If you breach this policy, we may refuse or hold transactions, hold funds as allowed by law, suspend or close your account, and report activity to the authorities. You may also be liable for losses and fines that result.
7. Questions and reporting
To ask whether your business is allowed, email [email protected]. To report misuse of TokenPe, email [email protected].